Customer Service/Sales

Company: Total Tool Supply, Inc.
Location: Superior
Posted on: April 3, 2021

Job Description:

Total Tool Supply, Inc. is a 40-year-old rapidly growing company serving the construction supply industry with 12 branch locations across 8 states. Our culture is what sets us apart, we are a collaborative and relationship-driven team, operating according to our core values in everything we do: Family, Commitment, Integrity, Change, Excellence, and Concern for Others. Join our team and live our mission, to provide customers the BEST solutions with the BEST service by the BEST people!

We know these are difficult and uncertain times, but Total Tool Supply, Inc. is a strong and essential company committed to continuing to moving forward to ensure our valued employees are working and our customers are served with excellence.

Total Tool Supply, Inc. has an immediate career opportunity for a Customer Service Sales Rep, in Superior, WI.

WHAT WE OFFER:

• Full-Time Day Hours Monday through Friday
• Competitive Salary
• Paid Time Off
• Affordable Medical coverage and Health Savings Account contributions
• Dental and Vision Benefits
• Flexible Spending Account
• Retirement Benefits with a company match
• Company Paid Life Insurance
• Company Paid Short and Long-term Disability Insurance
• Ongoing engaging product and professional development training
• Generous employee discounts on tools and industrial supplies
  
  WHAT YOU WILL DO:
  
  The Customer Service Rep. will report directly to the Store Manager. As a Customer Service Rep, you are a front-line sales role. An ideal candidate will have a desire to continue a career path in Outside Sales within Total Tool. Responsibilities include, but are not limited to:
  
  
  • Build and maintain exceptional relationships with all customers
  • Answer questions over the phone and in-person
  • Identify and recommend products to customers based on their needs.
  • Provide each customer with knowledgeable assistance
  • Process quotes and orders for customers.
  • Work in coordination with Outside Sales to streamline the customer experience
  • Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
  • Assist in maintaining a safe work environment by adhering to safety standards
    
    WHAT YOU WILL NEED TO SUCCEED:
    
    
    • Minimum of two years of previous customer service experience
    • Construction industry experience or knowledge preferred, but not required
    • Hardworking, Humble, and Hungry
    • A desire to grow your career with an industry-leading company
    • Highly motivated
    • Detail-oriented
    • Ability to thrive in a team environment
    • Strong computer skills and ability to learn new software
      
      YOU SHOULD APPLY IF:
      
      
      • You want to work for the best construction supplier in the world
      • You have the need to grow with a progressive company
      • You want to work for a company that cares about you
      • You value good service and integrity as much as we do
      • You believe that good enough is not good enough
        
        PHYSICAL REQUIREMENTS:
        
        
        • Ability to stand on a hard surface for extended periods of times
        • Ability to lift 50lbs on a daily basis
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Keywords: Total Tool Supply, Inc., Duluth , Customer Service/Sales, Sales , Superior, Minnesota