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Service Technician, Refrigeration and Appliance Repair

Company: Sears Home Services
Location: Duluth
Posted on: August 15, 2019

Job Description:

Join the Sears Home Services team as a Refrigeration and Appliance Repair Technician!As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.For The Service Technician, We Provide The FollowingService vanSpecialized toolsUniformsLaptop computerSmartphoneHome dispatched (most locations)Industry trainingVarious incentive plansCareer opportunitiesResponsibilities/Skills/Experience Requirements :A Residential Appliance/Refrigeration Repair Technician has opportunities to repair Refrigerators, Freezers (sealed and non-sealed systems) and other home appliances such as Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, and Garbage Disposers in the customers' homes.Appliance Repair Responsibilities IncludeProviding timely and quality repairs of customers' productsMaintaining high-quality customer service and carePromoting and selling additional products and servicesMeeting key performance metrics and/or productivity goalsProviding knowledgeable and courteous repair serviceLooking for ways to improve business performance and enhance the customer experienceCommunicating benefits of the Value Added Services Process to the customerRequirements Of The Service Technician Role IncludeCFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)High school diploma or general education degree (GED)At least 1 - 2 years of appliance repair or refrigeration experience, preferredAbility to use a computer for parts inquiries and orderingWorking mechanical knowledge, including the use of tools and test equipmentAbility to perform accurate repair of customer productAbility to follow directions and specific process steps to ensure quality workmanshipFlexibility to work variable and flexible hours, including overtimeMust complete all technician training elements within required timeframesMust possess and maintain a valid state driver's license for the state in which you are applyingMust be at least 18 years of ageAbility to occasionally lift up to 100 lbs.Sears Home Service, the nation's largest product repair service provider, is a key element in Sears Holdings active relationship, providing more than 52 million solutions for homeowners annually. This business delivers a broad range of retail-related residential and commercial services across all 50 states, Puerto Rico, Guam and the Virgin Islands. Sears Home Services also includes HVAC services, home improvement services (primarily siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair)

Keywords: Sears Home Services, Duluth , Service Technician, Refrigeration and Appliance Repair, Professions , Duluth, Minnesota

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