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Analyst I Retirement Services

Company: Enbridge Inc.
Location: Superior
Posted on: November 19, 2021

Job Description:

Posting End Date: November 14, 2021 Employee Type: Regular-Full time Union/Non: This is a non-union position Mandatory COVID-19 Vaccine or Testing COVID-19 Measures: Throughout the pandemic, Enbridge has had to make important decisions that impact our team members, and we have done so by keeping the safety of our workforce our first priority. All employees must comply with the Company's COVID-19 Vaccine and Testing Policy which requires employees to provide proof of full vaccination against COVID-19 or undergo COVID-19 testing per Company direction. At Enbridge, we adopt new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages self-improvement, innovation and growth so that we can promote from within. We are looking for outstanding employees who share our vision to be the best in everything we do, from safe and reliable operations, to innovative solutions and complete team commitment and dedication to our values! Are you looking for a challenging yet rewarding role within the Retirement Services function? We are looking for an Analyst I Retirement Services to join our team! In this role you will be responsible for the delivery of enterprise retirement programs including exceeding service standards and providing exceptional customer service. We are looking for an independent self-starter, who is respectful, values other opinions and respects diversity! What you will do: * Daily administration of pension and retiree benefit policies and programs. * Monitor and review the eligibility of pension programs for active, deferred, and retired employees. * Ensure participation in pension programs is completed with a focus on eligibility, time, age, union/non-union, service. * Ensure participation in retiree benefit programs upon retirement and ensure enrollment is based on age, country, company, * Monitor and ensure retirement awards are administered on a monthly basis through OC Tanner. * Review, monitor, and update data between Enbridge and external vendors to ensure accuracy in benefit enrollment, premium deductions, dependents, and status. * Receive and respond to questions and queries from active, deferred vested, surviving, and retired members related to pension and retiree benefits. * Actively manage queries using case management tools (Neocase, Excel trackers) to ensure accurate and timely response within set Service Level Agreements. * When necessary raise issues and questions leveraging our partnership with the Centre of Expertise, Benefits Operations, HR Advisory, Payroll and Labour Relations. * Collaborate with vendors ensuring flawless delivery of retiree benefit programs through ongoing and effective relationship. * Support partners with operations and project work, assisting in reaching HR strategic goals (voluntary workforce options, pension harmonization, benefits harmonization). * Lead the annual benefits open enrollment for Retirement Services working in partnership with HR Cycle, Benefit Operations, and our vendors. * Provide ad hoc statistics/reports and queries to support strategic and operation reporting requirements for both internal and external partners. * Perform various pension benefit calculations (retirements, marriage breakdowns, post-retirement, etc.) in accordance with legislative requirements. * Ensure new and existing retirees are set up for payments/modified payments through the plan trustee. Who you are: You have the following qualifications and skills: * Post-secondary education or equivalent and 3-5 years progressive work experience with 1 to 2 years within pension and/or benefits. * General benefit administration program knowledge. * Proficient in Excel and solid understanding of Microsoft Office Suites of products. * Ability to convey facts and information clearly both written and verbally. * Ability to collect sufficient information to understand problems and issues. * Ability to adapt to new technologies, methods, and practices. * Ability to liaise with all levels of employees across the organization (North America and International). * Resourceful and highly results oriented with analytical, evaluation, problem solving and facilitation skills. Working Conditions: * Standard office environment. * Occasional travel will be required. * Flexibility to work globally across time zones. Physical Requirements include but are not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. Mental Requirements (Both Field & Office) include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com. Information For Applicants: * Applications can be submitted via our online recruiting system only. * We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. * Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com

Keywords: Enbridge Inc., Duluth , Analyst I Retirement Services, Professions , Superior, Minnesota

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