Field Technician - Seasonal (Duluth, MN)

Company: CenturyLink
Location: Duluth
Posted on: May 13, 2020

Job Description:

About CenturyLinkCenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business. The RoleSeasonal Field Technician - Take command of your success as you deliver the future with advanced technologies! We offer exceptional paid training, an inclusive empowering work environment, state-of-the-art tools and an innovative team culture. We have the vision, ambition, and practical know-how to succeed! Do you?Classification Incidental Employee is employed on an as needed basis for a cumulative total of no more than one thousand one hundred twenty (1,120) hours in a calendar year. Will be scheduled tours of at least four (4) hours. An incidental employee who works more than twenty (20) hours per week may participate in the Health Care Plan beginning in the first calendar month after he or she completes sixty (60) consecutive days on the Company's payroll. Participation in the Health Care Plan (medical, dental and vision) at premium contribution rates equivalent to one-hundred fifty percent (150%) of a Regular Full-Time employeeThe Main ResponsibilitiesManage a daily route of work given by your supervisor.Use hand-held test equipment to identify line impairments.Use frequency-based utility locate equipment to identify the location of underground service lines.Use hand-held excavation tools (shovel, rake, etc.) to expose service lines.Use basic service line repair skills to repair customers service lines.Ability to self-route in a productive/efficient manner.Ability to troubleshoot when issues may arise.Self-motivated as direct oversight will not be often.Customer service oriented, as customer contact will be frequent.Detail-oriented. Leave customers yards as you found them. Provide thorough information back to supervisor on each job.What We Look For in a CandidateValid driver's license, with a satisfactory driving record. Full participation and successful completion of paid classroom training.Willingness and drive to continually keep up with changes in broadband technology and CenturyLink product offerings.Best in class customer service skills to develop strong relationships with CenturyLink customers.Strong communication skills - ability to explain technical issues to customers clearly.Ability to handle multiple issues simultaneously, with a positive, upbeat attitude. Highly motivated technician, with a proven record of outstanding productivity. Ability to analyze and troubleshoot technical and practical issues daily.Flexibility and ability work individual or as team as customer needs dictate. Ability to demonstrate knowledge of computer operating systems to install and repair customer networking products.Experience within the last 5 (five) years installing, maintaining, repairing and/or testing any of the following residential or small business broadband products: high speed internet, phone lines, home theatre, wireless networks, cable TV, satellite TV, sound/audio installs, closed circuit TV, security alarm or fire alarm systems.Experience cabling (CAT5 or Coax) various electronic components (e.g., routers, TVs, gaming consuls, stereo systems and home entertainment systems). Physical Requirements:Ability to perform strenuous physical activities, including but not limited to, lifting and/or moving up to 75 pounds and working aloft. Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).Ability to bend, stand, sit, crawl, climb and lift throughout the day as the job requires it. Ability to climb and work at varying elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet. Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes).Alternate Location: US-Minnesota-DuluthRequisition #: 223378This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/ This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.EEO StatementWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: CenturyLink, Duluth , Field Technician - Seasonal (Duluth, MN), Professions , Duluth, Minnesota