DuluthRecruiter Since 2001
the smart solution for Duluth jobs

Associate Technical Support Analyst - Duluth, MN

Company: UnitedHealth Group
Location: Duluth
Posted on: January 14, 2020

Job Description:

Position Description

Technology Careers with Optum. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Primary Responsibilities:

Provide Level 2, Desktop Support, troubleshooting hardware and software issues on desktop, laptop and tablet computers Use remote control tools to assist off-site users when needed Configure, deliver, and install new computers and peripherals for new hires Provide detailed and accurate documentation on incidents and service requests worked within ticket tracking system Prioritize workload based on service level agreements Act as a technical resource to others to resolve problems or issues Anticipate customer needs and proactively identify solutions Plan, prioritize, organize and complete work to meet established objectives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
High School Diploma / GED (or Higher) 3+ years of experience with PC operating systems 3+ years of experience in a customer service role 3+ years of Technology Support experience 3+ years of experience with Microsoft Outlook (emails, calendar); Microsoft Word (creating and editing documents); Microsoft Excel (manipulation of data, sorting/filtering, spreadsheets, formulas) Must have access to reliable transportation that will enable you to travel to client sites within a designated area Ability to travel less than 25% of the time to Local client sites
Preferred Qualifications:
Bachelor's Degree (or Higher) CompTIA A+ Certification Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN)
Physical and Work Environment:
Must be able to lift up to 50 pounds of computers or other IT equipment

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group; Optum; Associate Technical Support Analyst; Eden Prairie, MN; Minnetonka, MN; customer Service; technology support; Outlook; Word; Excel; TCP/IP; LAN; WAN

PandoLogic.Category: Customer Service, Keywords: Technical Support Representative

Keywords: UnitedHealth Group, Duluth , Associate Technical Support Analyst - Duluth, MN, Professions , Duluth, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Benefit Consultant
Description: Now interviewing for ambitious, self-starters who want to work from the comfort of their own
Company: New Beginnings at Work
Location: Duluth
Posted on: 01/23/2020

New & Experienced Drivers Wanted for Flatbed!
Description: All drivers with any level of experience are encouraged to apply. If you think you have what it takes to be the best give us a call at 844 636-7449 br br br Based out of Tulsa, OK, Melton Truck (more...)
Company: Melton Truck Lines
Location: Duluth
Posted on: 01/25/2020

Combat Engineer - Construction and Engineering Specialist
Description: Posted on 01/19/20 Ref: MN-Duluth AGE REQUIREMENTS: Must be between the ages of 17 and 35Combat Engineers are essential to mission success by assisting their fellow Soldiers in tackling unpredictable (more...)
Company: Army National Guard
Location: Duluth
Posted on: 01/25/2020


Hiring Regional CDL A Truck Drivers - Excellent Pay Package!.
Description: Midnite Express Inc. is looking for qualified Class A CDL Drivers. Drivers can earn up to .52 per mile to start NEW Fuel Bonus Program up to .08 per mile What We
Company: Midnite Express
Location: Duluth
Posted on: 01/25/2020

OTR CDL-A Driver - 6+ mo EXP Required
Description: Opportunities Available for OTR Company Drivers Benefits ul li Consistent, Strong Paychecks Week after Week li Nationwide Freight Base No Shortage of Miles li Earn 1 Day Off For Every Week Out
Company: Navajo Express
Location: Duluth
Posted on: 01/23/2020

Hiring CDL A Truck Drivers - NEW Fuel Bonus Program up to $.08 per mile. (Duluth)
Description: Midnite Express Inc. is looking for qualified Class A CDL Drivers. Drivers can earn up to .52 per mile to start NEW Fuel Bonus Program up to .08 per mile What We
Company: Midnite Express
Location: Duluth
Posted on: 01/25/2020

CDL-A Team Truck Driver
Description: 30,000 Sign-On Incentive For Trucking Teams Double your miles and earning power with higher team CPM rates J R Schugel has a variety of team CDL-A truck driver opportunities available now
Company: J&R Schugel Trucking
Location: Duluth
Posted on: 01/23/2020

CDL A Team Owner Operator, Drop & Hook
Description: br br Forward Air over-the-road LTL: The foundation product for Forward Air is our over-the-road LTL service. In LTL you will run our trailers no trailer fees , drop hook from one Forward Air (more...)
Company: Forward Air
Location: Duluth
Posted on: 01/22/2020

Intern - Commercial Construction
Description: THE JAMAR COMPANY br br INTERN - COMMERCIAL CONSTRUCTION br br Duluth, MN 55807 br br br br For more than 100 years, the Jamar Company has built a reputation as an expert specialty contractor. (more...)
Company: The Jamar Company
Location: Duluth
Posted on: 01/25/2020

Hiring Regional CDL A Truck Drivers - Excellent Pay Package!.
Description: Midnite Express Inc. is looking for qualified Class A CDL Drivers. Drivers can earn up to .52 per mile to start NEW Fuel Bonus Program up to .08 per mile What
Company: Midnite Express
Location: Duluth
Posted on: 01/22/2020

Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

Duluth RSS job feeds