Personal Banker ROVING Superior Lights District
Company: WELLS FARGO BANK
Location: Duluth
Posted on: April 15, 2024
Job Description:
Why Wells Fargo: Are you ready for the next step in your career?
This is where it begins - at a company known for our "Well Life"
approach to supporting employees' career aspirations, work-life
balance, and mental and physical health. We ranked #2 on the 2023
LinkedIn Top Companies list - and #1 among financial services
companies - as the best workplace "to grow your career" in the U.S.
We're especially proud of our tangible, meaningful commitment to
diversity, equity, and inclusion in the workplace. When it comes to
employees' financial health, we offer competitive salaries and
generous benefits package. Apply today. About this role: Wells
Fargo is seeking an Associate Personal Banker (SAFE) for our
National Branch Network as part of the Consumer, Small & Business
Banking division. Learn more about the career areas and business
divisions at wellsfargojobs.com. In this role you will:
- Participate in delivery of exceptional customer experience by
building relationships through proactive outreach as well as
proposing appropriate products, services, and digital solutions to
help customers succeed financially
- Assist customers with basic requests related to opening new
accounts, completing service requests, and submitting credit
applications
- Receive direction from managers and exercise judgement within
defined policies and procedures
- Develop understanding of bank products and services to connect
to customers' needs
- Interact with customers to demonstrate care and build
relationships
- Provide appropriate options for bank products and services to
customer
- Refer customers' financial needs to other bankers and partners
as needed
- This SAFE position has customer contact and job duties which
may include the offering/negotiating of terms and/or taking an
application for a dwelling secured transaction. As such, this
position requires compliance with the S.A.F.E. Mortgage Licensing
Act of 2008 and all related regulations. Ongoing employment is
contingent upon meeting all such requirements, including acceptable
background investigation results. Individuals in a SAFE position
also must meet the Loan Originator requirements under Regulation Z
(LO) outlined in the job expectations below Required
Qualifications:
- 6+ months of interacting with customers experience, or
equivalent demonstrated through one or a combination of the
following: work experience, training, military experience,
education Desired Qualifications:
- Customer service focus with experience handling complex
transactions across multiple systems
- Experience proactively engaging with customers through outreach
via phone or email
- Ability to educate and connect customer to technology and share
the value of mobile banking options
- Ability to help customers succeed financially by offering
introductions to additional team members as appropriate
- Experience working with others on a team to meet customer
needs
- Experience fostering and developing strong customer
relationships
- Ability to build strong relationships with internal
partners
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take
appropriate action to prevent loss
- Ability to interact with integrity and professionalism with
customers and team members
- Relevant military experience including working with military
protocol and instructions, enlisted evaluations, officer/leadership
reporting
- Relevant military experience including working in personnel
benefits management, processing military personnel orders or
transitions, wartime readiness operations, human resources or
military recruiting
- Proficient with proactively sourcing, acquiring, building, and
maintaining relationships with customers and colleagues
- Support customers and employees in resolving or escalating
concerns or complaints Job Expectations:
- Ability to work weekends and holidays as needed or
scheduled
- Maintains cash drawer, cash handling and balancing and spends
time completing service-related tasks as needed
- This position is not eligible for Visa sponsorship
- Ability to travel 100% of the time within the district
- This position may potentially rove between branches in a
specific geography to provide support for locations where a banker
or teller is out of the office or to temporarily cover
vacancies.
- In this role, the personal banker will be expected to commute
to the assigned location(s) for the duration of the branch
assignment (reimbursement for mileage is provided).
- This position requires SAFE registration at the time of
employment. Wells Fargo will initiate the SAFE registration process
immediately after your employment start date. The Nationwide
Mortgage Licensing System (NMLS) website ( provides the MU4R
questions and registration required for employment in this
position. Individuals in Loan Originator (LO) positions must meet
the Consumer Financial Protection Bureau qualification requirements
and comply with related Wells Fargo policies. The LO qualification
requirements include meeting applicable financial responsibility,
character, general financial fitness and criminal background
standards. A current credit report will be used to assess your
financial responsibility and credit fitness, however, a credit
score is not included as part of the evaluation. Successful
candidates must also meet ongoing regulatory requirements including
additional screening, if necessary Posting Locations:
- 1339 W ARROWHEAD RD DULUTH, MN 55811
- 230 W SUPERIOR ST DULUTH, MN 55802
- 3931 W SUPERIOR ST DULUTH, MN 55807
- 4180 HAINES RD DULUTH, MN 55811 Posting End Date:
15 Apr 2024
*Job posting may come down early due to volume of applicants. We
Value Diversity At Wells Fargo, we believe in diversity, equity and
inclusion in the workplace; accordingly, we welcome applications
for employment from all qualified candidates, regardless of race,
color, gender, national origin, religion, age, sexual orientation,
gender identity, gender expression, genetic information,
individuals with disabilities, pregnancy, marital status, status as
a protected veteran or any other status protected by applicable
law. Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements. Candidates applying
to job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, status as a protected veteran, or any other
legally protected characteristic. Candidates applying to job
openings posted in Canada: Applications for employment are
encouraged from all qualified candidates, including women, persons
with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon
request in connection with the recruitment process. Applicants with
Disabilities To request a medical accommodation during the
application or interview process, visit Disability Inclusion at
Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug
free workplace. Please see our Drug and Alcohol Policy to learn
more.
Keywords: WELLS FARGO BANK, Duluth , Personal Banker ROVING Superior Lights District, Other , Duluth, Minnesota
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