Server - Shift Captain PM

Company: Minnesuing Acres
Location: Lake Nebagamon
Posted on: May 16, 2022

Job Description:

Job Description Built in 1961 as a private family getaway, Minnesuing Acres (aka The Lodge) has transformed into a secluded business retreat center and gathering spot for special events and family occasions. Located in northwestern Wisconsin on Lake Minnesuing, our 35-room facility offers large meeting spaces, delectable menu offerings and year-round outdoor and indoor activities. The Lodge provides a one of a kind opportunity to work with an outstanding team in a truly unique setting. We offer competitive pay (starting at $14/hr and up depending on qualifications), service charges, sign on and retention bonus, fuel incentives, paid uniforms, paid meals, retirement savings plan with company match, and more! Full time employees may also be eligible for a comprehensive benefits package that includes health, dental, and life insurance, and paid time off. Apply now…you won't be disappointed! Job Summary We are currently seeking a full time Shift Captain to join our exceptional team of Servers for the afternoon/evening shift. This position is responsible for overseeing the serving staff in a team leader capacity and works in all areas of serving. This department works with our culinary team to ensure the meal and snack serves are ready and executed according to guest expectations. Key Responsibilities

• Serve as a leader in providing excellent customer service in response to guest request, needs and expectations
• Ensure social hours, meals and buffets are ready at the guest expected time
• Delivery of plated meal or buffet trays, restock as appropriate
• Maintain beverage service at meals, snack times and at on-going beverage stations
• Clear tables, buffets and keep server kitchen area organized
• Decorate dining hall and buffet areas according to guest expectations or holiday
• Stock beverage cooler as needed
• Other duties as assigned Qualifications
  • Previous serving or hospitality experience
  • Strong customer service orientation with outstanding communication and active listening skills
  • Problem-solving and multitasking skills necessary
  • Ability to work flexible hours including holidays and weekends as needed
  • Strong sense of responsibility and a high degree of integrity with a positive attitude Minnesuing Acres requires all employees to be vaccinated for COVID-19. We are an equal opportunity employer and will consider reasonable accommodation for those individuals who are unable to be vaccinated consistent with federal, state and local law.

Keywords: Minnesuing Acres, Duluth , Server - Shift Captain PM, Other , Lake Nebagamon, Minnesota