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Customer Service Representative

Company: EM Services, LLC
Location: Ontonagon
Posted on: January 15, 2022

Job Description:

Were hiring! -EM Services is looking for an outstanding individual to create a wonderful experience for our customers and contribute to our team. -If you are looking for an opportunity to grow with our organization or know someone who might be a perfect fit for this role, dont hesitate to connect with us. -Essential Duties & Responsibilities:

  • Create and process customer orders, supplier purchase orders, and invoices, including receiving, quoting, confirming, expediting, and following up.
  • Receive and place phone calls to customers and suppliers.
  • Troubleshoot and answer questions in response to customers and suppliers.
  • Identifying opportunities to reduce the cost and complexity of client products and services.
  • Assist clients in supplier sourcing as needed.
  • Increase knowledge of the product commodities offered by EM Services.
  • Understand and follow all policies and procedures.
  • Drive customer relations and communicate to EM Services staff any issues or concerns.
  • Work independently and within a team environment.
  • All other duties assigned.
    • At least 1 - 3 years of relevant work experience
    • Excellent computer skills and attention to detail
    • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    • Ability to multi-task, organize, and prioritize work

Keywords: EM Services, LLC, Duluth , Customer Service Representative, Other , Ontonagon, Minnesota

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