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Information Specialist Supervisor - Planning (Open)

Company: St. Louis County
Location: Virginia
Posted on: June 9, 2021

Job Description:

Kind of Work

The salary range reflected above is the normal hiring range for 2021. The full salary range, including longevity pay, is $24.38 - $34.03 per hour.

Administrative work applying an extensive body of specialized departmental procedures, rules and/or operational methods to supervise, plan, direct and monitor the customer service and information processing functions of a department.

This position is part of the Civil SupervisoryContract represented by St. Louis County Employee Association.

Please Note:The incumbent will be required to be located and travel up to two days per week to either Duluth or Virginia pending location preference.

Distinguishing Features of Work

An employee in this class performs a wide variety of inter-related, non routine procedural assignments, and resolves a wide range of operational problems related to administrative support functions. Duties include interpreting and adjusting established policies and procedures for specific situations by using precedence and reasoning in accordance with defined objectives; planning and implementing work activities or projects and resolving information processing and customer service issues; and supervising the work of assigned staff. Within the limits of defined departmental policy, the employee is given the authority to make decisions which impact the operations and employee and customer relations of the work unit. The work is performed under the general direction of a department supervisor or appointing authority.

Work Environment

These work environment factors are general in nature and may vary depending on the specific position being filled.CONSTANT:Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside.FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others.OCCASIONAL:Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

Selection Process


  • The equivalent of nine years of full-time general clerical experience and training; ORAn associate degree (2 years) in Office Management or related field AND six (6) years experience in a clerical support position, three (3) years of which must have been in a lead worker capacity.
  • Demonstrated ability to operate personal computer based systems.
  • Proficiency in operation of word processing software.
  • Ability to type from clear copy at a rate of 40 w.p.m./net.


Typing and Word Proficiency Assessment (Pass/Fail):

After submitting an application, applicants will receive a notification to schedule their typing and word proficiency assessments via their candidate profile. Virtual and in person testing will be offered on the pre-determined dates listed in your candidate profile. Once applicants have logged in and scheduled their assessment another notification will be sent confirming your assessment date and time along with the test link and Webex meeting invite.

To participate in the online computerized written assessment, you must have readily available picture identification, lap top or desktop computer, web cam and microphone. Calculators are permitted. However, digital cameras and other communication devices containing calculator functions are NOT permitted. Please allow 1-1/2 hours for this assessment.

The typing and word proficiency assessment must be completed by: Thursday, June 17, 2021.

It is highly recommended that you schedule your assessment as soon as possible.

If you have any questions regarding this process please contact Christina Hansen at 218-725-5058.

Supplemental Questions will be 100% of the scoring process:

Points will be awarded based on the applicants answers to supplemental questions 6-10.

Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note:When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a Word document and copy/paste the answers into the application when you're finished writing. Failure to answer all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.


May 25, 2021 - Applicant screening will begin

June 17, 2021-Typing and Word proficiency assessment must be completed

Week of June 21, 2021 - Supplemental question scoring to be completed

Week of July 5, 2021 - Interviews to be conducted


The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online atwww.stlouiscountymn.gov/jobdescriptions.


If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

  • Veteran: DD214 noting character of service
  • Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
  • Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
  • Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statue 197.455 for additional requirements. ClickHere.


Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.


Applicants selected for appointment must take and pass a drug test.


Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.


All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.


Appointees to the position must successfully complete at least asix month probationary period prior to being certified for permanent employment.


St. Louis County is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Keywords: St. Louis County, Duluth , Information Specialist Supervisor - Planning (Open), Other , Virginia, Minnesota

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