The Family Transitional Housing Caseworker assists the Case
Managers and Director of Residential Services in childcare and
programming that addresses the educational, social, and behavioral
development of children, ages newborn to 17, living within The
Salvation Armys Transitional Housing Program.
Pathway of Hope is an approach to providing targeted case
management services to families with a desire to take action to
break the cycle of crisis and enable a path out of
This is a part time regular position with a work week
expectation of 20 hours per week.
This job description is not all inclusive. It is intended to
identify the essential duties of the position. Other duties,
responsibilities and tasks may be assigned by corps
officer/administrator. Maintain positive work atmosphere by
behaving and communicating in a manner that fosters good
relationships with co-workers and supervisors. This would include
but not be limited to such actions: resolution of conflicts in a
professional manner; courteous treatment of staff, visitors and
clients; respect of others property and person, professional and
appropriate communication to and about co-workers, supervisors, and
subordinates. Support the mission of The Salvation Army by treating
every client and colleague with individual respect and dignity, and
without discrimination of any kind. Adhere to the guiding
principles of The Salvation Army's social services ministries as
outlined in Faith In Action with an emphasis on intentional
outreach in the area of pastoral care to those we serve. Engage all
social service clients (including and not limited to, POH, EH
families/children, etc.) in a way that brings them to the Corps for
programming and activities. Assist in Family Transitional Housing
family programming. Assist in the planning, organization and
implementation of family projects and activities, including finding
donated resources. Assist in the planning, organization and
implementation of twice monthly SELF programming, including
contacting presenters, planning crafts for children and parents,
and purchasing needed items. Provide child-care and supervision at
various Salvation Army locations during house meetings, SELF
meetings, respite care, and onsite day programming. Provide
educational assistance/tutoring and homework hours to children as
needed. Drive a 12-passenger van to transport adult and child
residents. Write and distribute monthly resident newsletter and
event reminders. Maintain rent log and resident contact list. Check
the building cameras while on-site or as needed when Case Managers
are unable to. Purchase items for family move-ins and other needs.
Attend periodic housing team meetings.
Pathway of Hope Be knowledgeable of all Salvation Army Social
Service and Corps programs. Conduct recruitment of Pathway of Hope
participants. Participate in office and other POH meetings
including support calls, cluster meetings, and team meetings
Participate in community meetings to share about programming.
Network with other community professionals. Assist in the staffing
and planning of educational groups as appropriate. Attend
educational opportunities when appropriate. Conduct client
interviews and provide long-term case management services utilizing
a strength based and client centered approach, as requested. Work
on personal, office, and department goals.
Accountability The Director of Residential Services must approve
changes in program policies and procedures. Client confidentiality
and personal privacy are maintained at all times. Supervision and
support provided by Director of Residential Services Collaborate
with Case Managers when planning family activities, purchasing
needed supplies and putting together monthly newsletter.
Attend relevant corps and community meetings as needed. Support
the mission of The Salvation Army by meeting human needs without
discrimination. Provide assistance when shopping for supplies used
in childrens programming. Other duties as assigned.
High School Diploma/GED or two years experience working in a
child care or afterschool program setting. Experience or training
in working and relating with children of all ages. Must have
excellent interpersonal communication and organizational skills.
Understanding of the delivery of Social Services. Ability to work
well with clients of diverse cultural and socioeconomic groups,
respect confidentiality, and ability to work within the ethical and
legal parameters of social services. Ability to accept supervision
and work with a team of co-workers. Ability to organize work, set
priorities, meet deadlines, and complete tasks with a minimum of
direction. Ability to use Salvation Army approved word processing,
spreadsheet (Microsoft Excel), database management, and
graphics/desktop publishing software packages. Must be at least 18
years of age. Valid Driver's License. (Must meet the guidelines
provided by the State of residence and the automobile insurance
provider as pertaining to corps passenger vans/buses.) Must pass
The Salvation Army background checks and meet the MVR drivers
qualifications. Must complete The Salvation Army Caseworker
Certification Program within twelve (12) months of hire.
Willingness to support the philosophy, goals, objectives, and
mission of The Salvation Army. It must be understood by the
incumbent that the provisions of Safe From Harm will apply upon
commencement of employment and also understood that the required
Safe From Harm training be satisfactorily completed within the
first thirty (30) days of employment.