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Network Services Supervisor

Company: Compudyne, Inc.
Location: Adolph
Posted on: May 3, 2021

Job Description:

Company Description

Be a part of something big

We aren't your average IT Company. Our culture embodies our core values, hard work, and a tight-knit community. Our work environment is better than most, and our products and services are even better. We're proud of that!

We couldn't do it without our people - and we'll never forget it.

Compudyne looks for the best and brightest. We love challenging work, self-motivated employees and aggressive goals. We explore cutting-edge, secure and innovative solutions. Most importantly, our talent is strong, and our coffee is, too.

We want to work with people who believe "we all do better when we all do better" and are willing to do just that, day in and day out.

If this sounds like you and a team you want to be a part of, we want to work with you. Drop us a line or shoot us a resume!

Job Description

Find your niche -

As a Service Supervisor, you will provide leadership, supervision and perform a variety of duties related to coordination of the Network Services department. Responsibilities include: providing unsurpassed customer service to meet client needs, coordinating the resolution of technical issues related to customer problems/requests, supervising team members and related human resource responsibilities, collaborating with other departments within Compudyne to coordinate client request/projects, coordinating/evaluating technologies for Compudyne and related client requests/projects, evaluating the documentation of teams' work to ensure correct billing, conducting research and working with management to develop and improve communication and work processes. All development and implementations will be conducted in accordance with standards set forth by Compudyne and other information technology standards.

Develop Your Skills -

  • Provide leadership, direction and strategic management to Compudyne Strategic Services team
  • Supervise to ensure the most accurate and efficient use of technical staff time and resources
  • Be Accountable to staff and management to improve communications and work processes for the technical team and other stakeholders
  • Develop and improve processes and procedures
  • Be responsible for personal and professional development to ensure continued growth, development, and have the ability to assist with leading Compudyne and co-workers in the future with the development of technology and business trends
Qualifications

Going in you should have a familiarity with Information Technology, an exceptionally level of communication skills, and an Associates' degree in business or computer-related field or equivalent education/experience. Two years working in Information Technology and some leadership roles and responsibilities are required. This position requires high level of customer service skills to establish and enhance positive relations with co-workers and clients.

Additional Information

Compudyne is only accepting applicants local to our 6 locations at this time.

All your information will be kept confidential according to EEO guidelines

Keywords: Compudyne, Inc., Duluth , Network Services Supervisor, Other , Adolph, Minnesota

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