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Director-Ambulatory Business Office

Company: St. Luke's Duluth, MN
Location: Duluth
Posted on: September 13, 2020

Job Description:

The Director of Ambulatory Business Services, reporting to the Chief Financial Officer, directs the operation and workflow of all the Central Billing Office (CBO) areas to include billing, collections, payment posting and refunds and the management of the ambulatory revenue cycle.


Education: Bachelor’s degree in finance, management, health care, or related field.

Experience: Eight (8) years successful experience in a Business Services function of which at least four (4) years supervisory experience.

Licensure/Certification/Registration: N/A


Education: Master’s degree in finance, management, health care, or related field.

Experience: N/A

Licensure/Certification/Registration: N/A


Excellent communication skills; excellent mathematical skills. Knowledgeable in compliance matters involving Medicare/Medicaid Billings, APC billing.

READING - Advanced: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints.

WRITING - Advanced: Ability to write speeches and articles for publication that conform to prescribed style and format.

SPEAKING - Advanced: Ability to effectively present information and respond to questions from groups of managers, top management, public groups, clients, customers, and the general public.

MATHEMATICAL SKILLS - Intermediate Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw or interpret bar graphs to apply concepts of basic algebra and geometry.

REASONING ABILITY - Advanced Skills: Ability to define and solve problems, collect data, establish facts, draw valid conclusions and deal with a variety of concrete and abstract variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.



Ability to bend, walk, and sit for an eight (8) hour period.

Stand - Occasionally Under 1/3 (1-2.5 hours)

Walk - Occasionally Under 1/3 (1-2.5 hours)

Sit - Continuously Over 2/3 (5.5 – 8 hours)

Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 – 8 hours)

Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)

Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)

Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)

Talk or hear - Continuously Over 2/3 (5.5 – 8 hours)


Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 – 5.5 hours)

Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)


Typical Noise Level - Moderate noise (examples: business office with computers and printers, light traffic)

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Keywords: St. Luke's Duluth, MN, Duluth , Director-Ambulatory Business Office, Other , Duluth, Minnesota

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