IT & Operations Support Summer Intern
Company: Arctic Compressor
Location: Superior
Posted on: April 3, 2026
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Job Description:
IT & Operations Support Intern Job Description Job Title: IT &
Operations Support Summer Intern Department: Finance &
Administration Job Summary The IT & Operations Support Intern will
provide essential first-level technical support while assisting the
Finance & Administration team with daily business tasks. This role
is a 70/30 split: 70% of your time will be spent on IT
troubleshooting and hardware management, and 30% will involve
supporting business operations and administrative data tasks. This
position is ideal for a candidate who wants to understand how IT
functions within the context of a fast-paced small business. About
Arctic Arctic Compressor is a leading manufacturer of high-pressure
air compressors, specializing in serving fire departments,
industrial, and the federal government application. We take pride
in delivering top-quality products through a robust dealer network
across the country. Key Responsibilities IT Support & Remote
Management (70%) First Response: Serve as the primary point of
contact for the IT ticketing system, resolving daily hardware and
software issues. Remote Support: Use remote desktop tools to
troubleshoot and support our distributed workforce across various
locations. Deployment: Configure and ship "ready-to-work" hardware
kits (laptops, monitors, peripherals) for new hires. System
Maintenance: Assist in installing software updates, managing user
accounts, and maintaining AV equipment in onsite meeting rooms.
Documentation: Create and update "How-To" guides for end-users to
reduce recurring support tickets. Systems Data & Administration
(30%) ERP Migration Support: Assist the Finance & Admin team with
data entry and data validation as we transition to a new ERP
system. Data Integrity: Perform routine data entry and audits
within financial and administrative systems to ensure accuracy.
Administrative Entry : Support the Finance & Admin team with
routine data entry into spreadsheets and business databases. File
Management : Assist in maintaining and organizing digital records
and departmental documentation. Required Qualifications Education:
Currently enrolled in (or recently graduated from) a degree program
in Information Technology, Computer Science, or a related field.
Technical Aptitude: Strong familiarity with Windows/Mac OS and
Google Workspace (Docs, Sheets, Gmail). Communication: Ability to
explain technical solutions to non-technical users clearly and
patiently. Reliability: Strong attention to detail, especially
regarding data entry and hardware inventory. Attention to Detail:
Extremely high accuracy when entering financial data or configuring
hardware. Physical Ability: Able to lift up to 40 lbs and perform
physical tasks such as cabling and workstation setup. Preferred
Qualifications Experience with Remote Desktop software (e.g.,
TeamViewer, AnyDesk, or Windows Remote Desktop). Familiarity with
IT Ticketing systems or help desk workflows. Basic understanding of
networking (Wi-Fi troubleshooting, VPNs, and TCP/IP). An interest
in how ERP systems or business databases operate. What You’ll Gain
at Arctic Real-World Impact: You aren't just shadowing; you are the
primary support for our staff, allowing our team to focus on a
high-level ERP rollout. Resume Building: Gain experience managing a
remote workforce and participating in a major system migration.
Real Ownership: You’ll be the "go-to" person for daily IT issues,
gaining hands-on experience that goes beyond simple shadowing.
Business Insight: By assisting with AP and Finance tasks, you’ll
learn how a company’s back-office operates—a valuable perspective
for any future IT Manager or Systems Admin. Team Environment: Work
closely with both technical and financial leadership in a
collaborative, "all-hands-on-deck" small business culture.
Attributes: Reports To: IT Manager Position Type: Full-Time,
Temporary Internship, Hourly Compensation: Wage based on level of
experience, Starting wage $19-22 per hour Working Hours: Monday -
Thursday, 7:00 AM - 5:00 PM, Friday - 8:00 AM - 12:00 PM 40 Hours
per Week. Flexible working hours may be available. Work
Environment: This position primarily operates in a professional
office environment using standard office equipment and also in a
manufacturing environment that requires the employee to follow
safety protocols and best practices. Travel: None required.
Keywords: Arctic Compressor, Duluth , IT & Operations Support Summer Intern, IT / Software / Systems , Superior, Minnesota
