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Technical Director - Unified Communications

Company: Crestron Electronics
Location: Duluth
Posted on: April 6, 2021

Job Description:

Technical Director - Unified Communications in Duluth, Georgia - Careers at Duluth GA Skip Branding Technical Director - Unified Communications in Duluth, Georgia - Careers at Duluth GA Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Technical Director - Unified Communications Job Locations US-GA-Duluth - US-FL-Miami Job ID 2021-6948 Category Regional Why Crestron? At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include--Google, Microsoft, Amazon,--LinkedIn--and many others. We are the leaders in the most exciting and opportunistic industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. Overview Crestron has an exciting opportunity to help reinvent meetings as the Regional Technical Director for the Crestron Unified Communications/Conferencing enterprise clientele. As an Individual Contributor, you will own the technical field engagement model reporting to the Director of UC. In this tech SME capacity, you will design, implement, measure and manage the end-to-end technical lifecycle from buying decision through implementation, for Crestron Meeting offerings with customers and partners. This includes influencing the sale, deployment, and adoption of Crestron Flex, Mercury, scheduling panels and other meeting workloads, including XiO Cloud, Microsoft and Zoom software. ** This is a remote position - ideal for someone currently living in Florida, Georgia, North/South Carolina to support our Southeast territory. Responsibilities Paired with a Regional Sales Manager - you will be the go-to technical expert for UC team sales and client solutions for Crestron UC initiatives for the Southeast Territory.

  • Be the leading community expert in the way that UC backend services work. This means constantly learning and acquiring deep technical knowledge of Crestron partners such as Microsoft and Zoom technologies both on-prem and in the cloud.
  • Explain, demonstrate, and prove in-depth what Crestron meeting products & service can do, and how to enable and manage them for our customers.
  • Clear technical, competitive, and adoption blockers to Meeting sales & usage.
  • Lead cloud security, privacy, and compliance discussions for Meetings.
  • Be the connection and orchestration point for other technical resources:
  • Provide feedback to sales, marketing, and engineering on current and future product requirements.
  • Communicate and escalate technical, architectural and competitive blockers and insight to the appropriate channels.
  • Develop partner engagements for driving the sale, deployment, and adoption of Meeting solutions.
  • Orchestrate cross-workload solutions with Crestron Sales and Dealers
  • Stay sharp and share your knowledge:
  • Continuously nurture and expand your technical, sales, and competitive readiness.
  • Participate in internal Crestron technical communities and in the broader industry through events, blogs, whitepapers, and articles for the Meetings domain. *LI-TC1 Qualifications
    • Minimum 4--years of related experience in technical pre-sales and/or technical consulting roles preferred
    • You should have a very strong knowledge in Microsoft Skype for Business, Microsoft Teams and the entire Microsoft ecosystem both on-prem and O365 solutions. You are often looked at as someone who is often consulted on Microsoft deployments and are able to answer the most complex technical questions about Microsoft backend systems. If you are a Microsoft MVP, then this is the qualification we are looking for.
    • Excellent Communicator. Strong negotiation, organizational, presentation, product demo, written, and verbal communication skills required
    • Highly driven person who consistently exceeds goals and expectations required
    • Able to work cohesively with members of the Crestron sales & services field, Crestron partners, and Crestron, engineering, and marketing required
    • Growth Mindset. Willing to continue nurturing and developing your potential required
    • Passion for technology. Contagious enthusiasm for and a desire to continuously learn new technology required
    • Executive Presence. Proven experience engaging with senior level executives
    • Amazing Technical Sales Professional. Strong Cloud and Meetings solution selling experience preferred
    • Deep Meetings & Services knowledge. Strong hands-on technical experience with Meetings and collaboration technologies
    • Meetings architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Meetings space required
    • Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance topics with regards to cloud and hybrid productivity solutions required
    • Demonstrated knowledge of business analytics, including data modeling, report and dashboard creation, data security, governance and compliance preferred
    • Technical breadth. Experiences and knowledge in TCP/IP networking, enterprise-scale experience with cloud & hybrid infrastructures, heterogeneous client OS & device environments, productivity solution architecture and design, and migrations required
    • Planning for success. Meeting deployment and adoption planning, including and the high-level project management and change management tasks associated with driving usage of meeting workloads Education Requirements:
      • Bachelor's Degree in Computer Science, Information Technology, or related field preferred
      • Certifications in UC technologies (Avaya, Cisco Call Manager, Spark, WebEx, Jabber, #Slack, Microsoft Office 365, Exchange, SharePoint, and or Lync/Skype for Business/Teams certifications) preferred
      • Certifications in information security (CISSP, CCSP, and/or CCSK) desired Travel Requirements:
        • You must be able to travel 50% of the time focusing on our client partners located in Florida, Georgia, North/South Carolina
        • This is a remote position - ideal for someone currently living within this territory. Must be able to work in the US without sponsorship Please note only applicants who meet the requirements listed in this ad will be considered At Crestron, we build the technology that integrates technology. Our automation and control solutions for buildings and homes let people control entire environments with the push of a button, integrating systems such as A/V, lighting, shading, IT, security, BMS, and HVAC to provide greater comfort, convenience, and security. All of our products are designed and built to work together as a complete system, enabling you to monitor, manage, and control everything from one platform. EOE/M/F/D/V #LI-KS1 Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS
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Keywords: Crestron Electronics, Duluth , Technical Director - Unified Communications, IT / Software / Systems , Duluth, Minnesota

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