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Shuttle Driver @ Sheraton Duluth Hotel

Company: Sherman Associates, Inc.
Location: Duluth
Posted on: June 13, 2019

Job Description:

Job Descriptions: Do you enjoy going above and beyond to help others? If so, the Sheraton Duluth is just the place for you! Every day, we strive to go above and beyond for our guests whether it's an extra towel or a must do while you're here suggestion. As a member of our team, you can make a direct impact on each guests' unique Duluth experience and show them why Duluth is the best city in Minnesota! What are we looking for? We are looking for prior customer service experience and a passion for helping others. As a member of the Sheraton, you will have access to a great training program and will help you succeed and achieve your goals while going above & beyond to exceed guest expectations! Must be age 25+ to be eligible for operation of the hotel shuttle. Available Shifts: 1-2 total shifts per week; ideally Tuesday & Sunday, 6 AM - 2 PM What can we offer you? In addition to great pay, benefits, and awesome hotel stay discounts, we offer an exciting culture that embraces the spirit of Duluth. ESSENTIAL FUNCTIONS - Core Responsibilities - Posts in the hotel lobby near the door to welcome incoming and thanking outgoing guests - Offers assistance to answer questions and help with guests at every opportunity - Drives a designated route for guests in a safe and secure manner - Drives upon special request to destinations within a 5-mile radius of the hotel in an efficient and safe manner - Assists incoming and outgoing guests with the loading and unloading of baggage into and out of automobiles as requested - Assists with storage of guest baggage upon request - Informs guests of all safety features and, if time permits, promote hotel outlets - Contributes to a fun, energized and comfortable working environment - Completes additional duties as assigned - Customer Focus - Works as a team player and interacts with all internal and external customers in a friendly/efficient manner - All guests must be treated in a manner to ensure their complete satisfaction - Always strive to exceed guest expectations and meet brand standards - Accountability - Produces required volume of work by planning, organizing, and prioritizing work duties - Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures - Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures - Attends all required department and hotel meetings Supervisory Responsibility This position has no supervisory responsibilities. Required Experience: - Must be over 25 years of age and have a valid driver's license with a safe DMV driving record - No prior shuttle driver experience required; Customer service experience in the hospitality industry strongly preferred - Ability to communicate effectively and follow directions in a multi-lingual environment - A passion for the mission, vision, and values of Sherman Associates - Schedule may vary due to the specific needs of the hotel - Ensure compliance with federal, state and local laws regarding health and safety services WORK ENVIRONMENT - This job operates in a hotel environment involving heavy interaction with guests - Frequent exposure to the outdoors is common, including wind, snow/ice, and rain - This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines PHYSICAL REQUIREMENTS - Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis - Must be able to lift up to 75-lbs. on a regular and continuing basis - Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity - Requires manual dexterity to use and operate all necessary equipment This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact ******************************. Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply. -- Be a part of something great and find yourself At Home, At Sherman! As a member of Sherman, we invite you to join our mission of Building Communities, Enriching Neighborhoods. You can make an immediate impact supporting our real estate development and management operations in hotels, residential, and retail. Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 35 years of development and construction experience, Sherman Associates has developed an impressive portfolio of approximately 8,500 multifamily, townhouse and single-family homes, and 600,000 square feet of commercial and hotel space; including Aloft Minneapolis Hotel, Canopy by Hilton Minneapolis Mill District, Holiday Inn Express & Suites - Downtown Des Moines, Sheraton Duluth Hotel, and franchise Starbucks locations (Minneapolis & Saint Paul). - George Sherman (Owner / CEO) has received the Lifetime Achievement Award in Real Estate from the Minneapolis St. Paul Business Journal and the 2016 Presidents Award from the Preservation Alliance of Minnesota. He has been named an Industry Titan by Twin Cities Business Magazine on their list of 101 People to Know. - To date, the total value of our real estate development portfolio exceeds $2 billion. - The NorShor Theater is a large community impact project that Sherman Associates worked with the city of Duluth & Duluth Playhouse: ************************************************************************************************************** - In 2018, Sherman developed 2 solar gardens to provide clean renewable energy to 22 Sherman owned properties in Minnesota: ************************************************************************************ - We own and manage Riverside Plaza. It was one of the largest affordable tax credit housing rehabs in the nation's history. ************************************************************** - We are always developing/growing and looking for people to join our teams! Keyword: Shuttle Driver, Driver, CDL, Transportation, taxi, Uber, Lyft, transport, bell, Front Desk, Hotel, Hospitality, part time, Sheraton From: Sherman Associates

Keywords: Sherman Associates, Inc., Duluth , Shuttle Driver @ Sheraton Duluth Hotel, Hospitality & Tourism , Duluth, Minnesota

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