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Housekeeping Supervisor - Sheraton Duluth Hotel

Company: Sherman Associates, Inc.
Location: Duluth
Posted on: February 13, 2019

Job Description:

Job Descriptions: Do you enjoy going above and beyond to help others? If so, the Sheraton Duluth is just the place for you! Every day, we strive to go above and beyond for our guests whether it's an extra towel or a "must do while you're here" suggestion. As a member of our team, you can make a direct impact on each guests' unique Duluth experience and show them why Duluth is the best city in Minnesota! What are we looking for? We are looking for prior hotel housekeeping experience (ideally in a leadership capacity) and a passion for helping others. As a member of the Sheraton, you will have access to a great training program and will help you succeed and achieve your goals while going above & beyond to exceed guest expectations! What can we offer you? In addition to great pay, benefits, and awesome hotel stay discounts, we offer a fun and fast-paced work environment focused on serving our guests. Schedule: Working days vary, weekend availability is required. Core hours will be 9 AM - 5 PM. ESSENTIAL FUNCTIONS 1. Core Responsibilities + Partners with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary actions + Monitors commercial laundry supplies and equipment to ensure they are sufficient and in working order + Assists with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties + Assists with scheduling and room cleaning assignments to ensure proper coverage + May perform all housekeeping duties necessary including cleaning guest rooms and hotel public space to ensure guest satisfaction and owner expectations + Partners with the Housekeeping Manager to complete inventory and maintain par levels for linen and room supplies + Inspects all assigned guest rooms and public areas to ensure furnishings, equipment, linens, and public areas are clean and in good repair to meet guest expectations + Completes other duties as assigned 2. Customer Focus + Works as a team player and interacts with all internal and external customers in a friendly/efficient manner + All guests must be treated in a manner to ensure their complete satisfaction + Always strive to exceed guests' expectations and meet brand standards 3. Accountability + Produces required volume of work by planning, organizing, and prioritizing work duties + Adheres to Sherman Associates attendance policy, grooming and appearance standards, general work rules, and department procedures + Maintains a clean and safe work environment, follows all procedures for guests and employee incidents and is knowledgeable for hotel emergency procedures + Attends all required department and hotel meetings Supervisory Responsibility As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals. Required Experience: + High School or equivalent education required + The ideal candidate must have a minimum of 2 years housekeeping experience with at least 6 months in housekeeping management at a supervisory or manager level + Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information + Must be able to communicate effectively in a multi-lingual workplace environment + Must maintain a neat, clean, and well-groomed appearance + A passion for the mission, vision, and values of Sherman Associates + Schedule may vary due to the specific needs of the hotel + Ensure compliance with federal, state and local laws regarding health and safety services WORK ENVIRONMENT + While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration + The employee is occasionally exposed to a variety of extreme conditions at construction job sites + The noise level in the work environment and job sites can be loud + Exposure to/handling of biological substances such as blood, urine, and vomit PHYSICAL REQUIREMENTS + Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis + Must be able to lift up to 50-lbs. on a regular and continuing basis + Must be able to push and pull carts and equipment weighing up to 200-lbs. on a regular and continuing basis + Requires frequent kneeling, squatting, grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity + Requires manual dexterity to use and operate all necessary equipment This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position. Only applicants who complete our online application process will be considered. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com. Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply. -- Who Are We? Sherman Associates is an award-winning real estate development firm specializing in the design, construction and financing of quality commercial, hospitality, and residential housing across the Midwest. With over 35 years of development and construction experience, Sherman Associates has developed an impressive portfolio of approximately 8,500 multifamily, townhouse and single-family homes, and 600,000 square feet of commercial and hotel space; including Aloft Minneapolis Hotel, Canopy by Hilton Minneapolis, Holiday Inn Express & Suites - Downtown Des Moines, Sheraton Duluth Hotel, and select Starbucks franchise locations (Minneapolis & Saint Paul). More info: + We own and manage Riverside Plaza. It was one of the largest tax credit rehabs in the nation's history. https://www.sherman-associates.com/properties/riverside-plaza/ + George Sherman (Owner / CEO) has received the Lifetime Achievement Award in Real Estate from the Minneapolis St. Paul Business Journal and the 2016 Presidents Award from the Preservation Alliance of Minnesota. He's been named an Industry Titan by Twin Cities Business Magazine on their list of 101 People to Know. + To date the total value of his development portfolio exceeds $2 billion. + The NorShor Theater was a large community impact project that Sherman Associates worked on for the city of Duluth: https://www.sherman-associates.com/uncategorized/finance-commerce-named-norshor-theater-a-top-project-of-2017/ + In 2018, Sherman developed 2 solar gardens to provide clean renewable energy to 22 Sherman owned properties in Minnesota: https://www.sherman-associates.com/properties/solar-garden-carver-county/case-study/ + We are always developing/growing and looking for people to join our teams! Keyword: Housekeeping Manager, Housekeeping, Inspector, Housekeeping Supervisor, Room Attendant, Housekeeper, Cleaning, Management, Hotel, Hospitality, Duluth, Sheraton From: Sherman Associates

Keywords: Sherman Associates, Inc., Duluth , Housekeeping Supervisor - Sheraton Duluth Hotel, Hospitality & Tourism , Duluth, Minnesota

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