Baker
Company: Keweenaw Cooperative Inc
Location: Hancock
Posted on: January 21, 2023
Job Description:
Job Type
Full-time
Description
Seeking to hire Specialists for: Kitchen/Baker
Benefits and Pay:
- Starts $12.75/hour minimum to train, pay increases after 90
days to a range of $13.50 at a minimum.
- 20% Co-op grocery discount
- Medical insurance options after 90 days for full time staff
(plus dental and vision)
- Two Paid Holidays
- Employee Assistance Program (free anonymous counseling).
- Paid time off
- Full time hours
References required: please include 2 professional and 1 personal
(not a family member) references. Incomplete applications will not
be considered.
Work Schedule: This is a full time position, 40 hours/week. This is
a full time role, with at least one weekend day/week required.
Goal: Our production kitchen is seeking an experienced baker that
can help with production, training, and helping with replenishment
ordering. Our kitchen/bakery prepares giant batches of the
delicious baked goods we stock in our deli. They help to coordinate
an excellently merchandised and accurately priced store area with a
product mix that meets customers' needs, meets Co-op purchasing
guidelines, and contributes to the financial best interest of the
Co-op. They work cooperatively with members of the public, vendors,
staff, and supervisors. They strive to keep a positive and solution
oriented work and shopping environment. Ensures a consistent and
positive shopping experience for customers, peers, and other Co-op
staff.
Essential Responsibilities and Functions
CUSTOMER SERVICE
- Provides outstanding and advanced internal and external
service.
- Fulfills daily cleaning tasks, cleanup/upkeep of personal
areas, and periodic cleaning.
- Works with systems to improve customer service, ownership
processes, and special ordering. Works with special orders for the
department.
- Upholds and models Customer Service Commitment.
- Offers samples, suggestions and product information to
customers.
- Maintains familiarity with all areas of the store in order to
best assist customers.
- Responds to requests from customers to research product
availability, price and quality issues.
PURCHASING & PRICING
- Works with Manager and Coordinators to ensure replenishment
purchasing for assigned areas; ensures reception of orders and
obtains credits following established procedures.
- Follows trends, does market research and uses SPINS to ensure
optimal product mix and pricing.
- Pulls product, installs signage and follows up with vendor
(credits, etc) regarding product recalls.
- Ensures that unsellable items are recorded and returned or
disposed of following established procedures.
- Communicates needs of Owners and customers to Coordinators and
Managers.
- Maintains accurate pricing for profitability and price image.
Ensures accurate costs, margins and data in Point of Sale (POS)
system.
- Completes periodic inventory counts.
MERCHANDISING & PROMOTIONS
- Oversees areas as assigned, makes replenishment purchases as
directed.
- Coordinates area floor plan and strategically utilizes end-caps
and display areas.
- Supports periodic category resets according to store wide
plans.
- Maintains attractive displays and accurate shelf/bin tags and
sale signs and ensures ordering of sufficient merchandise to stock
sets for duration of display.
- Works with Marketing and departmental Manager to ensure
accurate, up-to-date product signage; coordinates departmental
sales and sale changeovers.
- Provides product information to customers, staff, and submits
periodic department-related articles to the Co-op's newsletter,
e-news, website, etc.
DEPARTMENT OPERATIONS
- Works with all levels of Co-op staff in a manner that supports
department financial performance; coordinates production and
cleaning schedule.
- Maintains departmental procedures for specialization, ex:
recipe ingredients and pricing for Kitchen/Bakery Specialist.
- Takes training as designed for the position, and supports
training plans for staff according to role.
- Keeps accurate records as directed.
- Ensures that department areas are in clean, orderly condition
meeting Health Department and customer service standards.
- Communicates equipment needs to department Coordinators and
Manager.
- Takes the lead during departmental and/or area opening and
closing shifts.
OPERATIONS MANAGEMENT
- Attends meetings as assigned.
- Accountable for departmental and store-wide communication
practices, including emails, logs, whiteboards, etc.
- Role models and utilizes systems/processes created to
streamline efficiencies within the Co-op; accepts changes, and
adapts to the changing needs of the business.
- Maintains correspondence with staff, vendors, customers, and
Owners on behalf of the Co-op for department and store in general
through email, phone, etc.
- Maintains team and departmental information on shared team
drives and follows organizational protocol for use of shared
calendars, schedules, and other technology.
- Assists with the growth and development of the Keweenaw Co-op,
including problem solving and quality improvement.
- Reviews area operations and recommends changes in, or better
utilization of resources.
- Communicates and coordinates departmental needs with Manager
and Coordinators.
- Adheres to the Staff Agreement.
- Supports decisions made by the Management Team.
- Serves on-call as necessary.
- Strives for continuous improvement.
LEADERSHIP
- Accountable for area personnel and assisting with human
resources or supervision, including, but not limited to:
- Evaluations
- Completion of training checklists and training programs.
- Coordination of work for staff as they move throughout the
specialty area.
- Assists when needed with break coverage.
- Takes advantage of teachable moments.
- Completes store checklists regarding state of the store,
safety, and cleaning, on a scheduled basis.
- Role models conflict resolution and safety procedures.
- Models and works to ensure honest and open lines of
communication within and among departments and staff.
- Models supportive and participative leadership; promotes
concepts of team building and empowerment.
- Communicates in a clear, direct, and respectful manner.
- Complies with established policies, procedures, customer
service standards and guidelines.
- Models organizational service goals and standards.
Performs other duties as assigned.
Requirements
This is a full time position, applicants must be available to work
40 hours/week year-round.
Working Conditions
- Frequently performs work in a retail grocery store.
- Works in temperature extremes (walk-in freezer, frozen or hot
parking lot, hot kitchen, etc.).
- Utilizes hand trucks, pallet jacks, grocery carts, box cutters,
electronic ordering devices.
- Utilizes office machines, cash registers, tablets, computers,
fax machines, scanners, photocopiers, telephone and intercom
systems.
- Utilizes multiple systems of communication and data storage,
including, but not limited to, G-Suite, GMail, Google Calendars,
Payroll software, etc.
- May come into contact with hazardous materials in relation to
cleanliness of the store.
- Moderate noise level.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
COMPETENCIES
To perform the job successfully, an individual should demonstrate
the following competencies:
- Analytical - Ability to analyze, collect and research data;
fierce attention to detail.
- Mathematical - Ability to add, subtract, multiply and divide in
all units of measure, using whole numbers, common fractions, and
decimals; ability to compute rate, ratio and percent. Ability to
perform these operations using units of American money and weight
measurement, volume and standard kitchen measurements.
- Comprehension - Ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals.
- Reasoning - Ability to solve practical problems and deal with a
variety of concrete variables in situations where only limited
standardization exists.
- Teamwork - Balances team and individual responsibilities;
contributes to building positive team spirit; supports everyone's
efforts to succeed.
- Interpersonal Skills - Focuses on solving conflict, not
blaming; maintains confidentiality; remains open to others and
ideas and tries new things.
- Organizational Support - Follows policies and procedures;
supports Co-op's goals and values.
- Judgment & Decision Making - Displays willingness to make
decisions; supports and explains reasoning for decisions as they
are coordinated within the department.
- Independence & Interdependence - Ability to work independently,
as part of a team, coordinating within the department to ensure
goals are met.
- Business Acumen - Understands business implications of
decisions; displays orientation to profitability; demonstrates
knowledge of market and competition.
- Project Management - Coordinates projects; communicates changes
and progress; completes projects on time and budget; manages
project activities.
- Leadership - Exhibits confidence in self and others; inspires
and motivates others to perform well; effectively influences
actions and opinions of others; accepts feedback from others; gives
appropriate recognition to others.
- Problem Solving - Identifies and resolves problems in a timely
manner; works well in group problem solving situations; has a
cooperative spirit.
- Planning/Organizing - Prioritizes and plans work activities;
uses time efficiently.
- Computer Literacy - Ability to regularly use computers for
organizational content on shared drives.
- Oral Communication - Responds well to questions; participates
in meetings. Ability to speak effectively to groups of customers or
employees of the organization.
- Safety and Security - Observes safety and security
procedures.
- Attendance/Punctuality - Is consistently at work and on
time.
- Flexibility - Ability and willingness to learn and meet the
changing requirements of the job.
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent.
- At least one year of experience in area of specialization,
particularly in a retail, natural foods, or cooperative
environment.
- Firm grasp of margin, pricing and inventory control.
- Willingness and ability to learn to meet the changing
requirements of the job.
- Able to work at least one weekend day/week, early morning, late
evening, or overnight shifts as needed.
PREFERRED QUALIFICATIONS
- Bachelor's Degree from a four-year college or university or
equivalent related experience and/or training; or equivalent
combination of education and experience.
- Training or leadership experience related to grocery or retail
environments or cooperatives.
- Experience with natural products purchasing and
merchandising.
PHYSICAL QUALIFICATIONS
- Ability to use computer keyboard, mouse, telephone, and office
equipment continuously.
- Ability to lift and carry between 20 and 50 pounds
frequently.
- Ability to sit, stand, walk for long periods of time.
- Ability to bend, stoop, squat, kneel, reach above shoulder
height, and climb stairs/ladders occasionally.
- Ability to use fine motor skills for typing, grasping,
manipulating objects with fingers.
- Ability to write or type reports, and complete checklists in
written or digital format.
- Ability to read and interpret small print and alphanumeric
product codes.
- Ability to work overnight, weekend and non-business hour shifts
as required.
Disclaimer
This job description is a representative, but not exhaustive list
of job functions that an employee may be required to perform. It is
not intended as an employee contract, nor is it intended to
describe all duties someone in this position may perform. The
employer reserves the right to revise this job description at any
time and require employees to perform other tasks as circumstances
of its business or work environment change, regardless of job title
or routine job functions.
Salary Description
$12.75/hour train, $13.50/hour after training
Keywords: Keweenaw Cooperative Inc, Duluth , Baker, Hospitality & Tourism , Hancock, Minnesota
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