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Healthcare Consumer Specialist - Duluth

Company: Maxim Healthcare Services
Location: Duluth
Posted on: January 10, 2019

Job Description:

Specific Duties:--1. The Senior Consumer Specialist is responsible for answering incoming calls from consumers with questions about Health Savings Accounts, website navigation and other internal procedures--2. Ability to multi task - taking inbound calls from consumers and researching issues over the phone.--3. Consistently meeting established productivity, schedule adherence, and quality standards--4. Quick learner that is able to apply what was learned in training quickly to the live call environment.--5. Good communication and listening skills.--Must have qualifications/experience:-- 1 year of customer service experience analyzing and solving customer problems, OR 1 year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.Physical Requirements and Work Environment:-- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or-- mouse, handling other objects, long periods working at a computer-- Service center environment with moderate noise level due to Representatives talking, computers, printers.--Benefits At Employer, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: Competitive pay & weekly paychecks Health, dental, vision, and life insurance 401(k) savings plan Awards and recognition programs-- *Benefit eligibility is dependent on employment status.-- Employer is a leading provider of home healthcare, medical-related staffing, travel nursing, and population health and wellness services across the United States. As an established community partner, we have been making a difference in the lives of our employees, caregivers, and patients for more than 30 years. Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry. -- Employer, Inc. is an Affirmative Action/Equal Opportunity Employer

Keywords: Maxim Healthcare Services, Duluth , Healthcare Consumer Specialist - Duluth, Healthcare , Duluth, Minnesota

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