Laboratory Service Assistant
Company: Millennium Health
Location: Duluth
Posted on: May 21, 2023
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Job Description:
Are you looking to join the healthcare industry?We are hiring
and have multiple opportunities in locations across the US Part
Time Laboratory Service Assistant.Pay starting at $18 an hourWHO WE
ARE - Millennium Health is a leading health solutions company that
delivers accurate, timely, clinically actionable information to
inform the right treatment decisions for each patient. We have
entry level and experience-based positions. Check us out at .The
LSA is responsible for collection of urine and oral fluid
specimens, data entry, specimen packing and shipping, ordering lab
supplies and communicating with the laboratory, office and LSA
leadership for questions or issues.General Summary:Responsible for
all aspects of the collection and shipment of specimens to the
laboratory.Brand Ambassador, as a representative of Millennium
Health and provides exceptional customer service as an intermediary
between the practice / clinic and the laboratory, while maintaining
a safe and professional environment for patients and
customers.Essential Functions:The following are intended to be
examples of the accountabilities for which the person in this
position is responsible. This position description is not intended
to be complete or all-inclusive and does not preclude management
from assigning other or related functions for which the individual
has demonstrated competency through performance.Perform collection,
processing and shipment of urine and oral fluid specimens.Observe
urine collection for Millennium Health specimens, when
required.Complete paper or electronic test requisitions, including
patient demographics and billing information.Prepares specimen with
proper labeling and requisition forms, packaging the specimens into
bags for shipping. Coordinate with courier services for pickup of
specimens; may drop off specimens at UPS/FedEx, when
applicable.Provides patient reports generated by laboratory to the
practice and assists customer by facilitating inquiries to the
Laboratory and/or Customer Service team.Order supplies (requisition
forms, gloves, hand sanitizer, etc.) and maintain inventory at the
practice to ensure sufficient collection supplies are available for
testing.Assist in resolving specimen issues with missing/incomplete
billing or patient information in ordering portal, Intellium, if
required.Supports internal and external customers.Complete training
modules, audit requirements and other necessary documents and
materials by the deadline.Adheres to company code of conduct,
policies, and procedures.Adheres to applicable healthcare laws and
regulations.Regular and reliable attendance with dependable
transportation is a requirement of this position. Often required to
drive between practices to provide coverage. Occasional overnight
coverage may be required.Secondary Accountabilities:Ability to be
onsite, on time, and ready at shift start time.Appropriate dress,
behavior, language, and attitude for a medical/patient
setting.Attention to detail.EDUCATIONHigh School Diploma or
equivalent.EXPERIENCEExperience working in a medical facility
AND/OR a customer service-related position is preferred.Medical
insurance/billing and/or familiarity with medications/diagnostic
codes is a plus.Phlebotomy Experience
Preferred.SKILLS/KNOWLEDGE/ABILITIESExcellent communication skills
and customer service skills.Flexibility to change work hours
according to business needs.Strong attention to detail with the
ability to follow directions.Works independently and with limited
supervision.Excellent organizational and time management
skills.Intermediate computer/smart phone skills.Clean driving
record and a valid driver's license in the state in which you are
employed.Understand the importance of Compliance and the adherence
to following policies and procedures in a regulated
environment.Understands the need for sensitivity, confidentiality
and discretion while dealing with all aspects of patient
care.PHYSICAL & MENTAL REQUIREMENTSESSENTIAL PHYSICAL & MENTAL
REQUIREMENTS:This position will require the following physical
requirements: sitting 90%, walking 5%, standing 5%, lifting up to
20 lbs.This position will require the following mental
requirements; written and oral communication skills (80%); read
information and documents (10%); ability to multitask (5%); problem
solving (5%)Millennium Health is an Equal Opportunity/Affirmative
Action Employer and E-verify participant. All qualified applicants
will receive consideration for employment without regard to race,
color, creed, sex, national origin, disability, gender identity,
sexual orientation or protected veteran status.
Keywords: Millennium Health, Duluth , Laboratory Service Assistant, Healthcare , Duluth, Minnesota
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