Health Center Associate I
Posted on: November 22, 2021
Planned Parenthood North Central States
Health Center Associate I (HCA I) - Duluth, MN
Starting Wage for Candidate who meets required qualifications -
Salary commensurate with experience
At Planned Parenthood North Central States (PPNCS), we believe all
people deserve the right, the freedom, and the opportunity to
follow their personal ambitions and choose their own path toward a
healthier, more meaningful life. That's why we protect, promote,
and provide comprehensive and progressive sexual and reproductive
health care for generations of young people and families with
empathy, care, and respect. We are looking for passionate,
dedicated staff who are eager to make positive contributions to
their community and to the Planned Parenthood mission.
Under immediate supervision of the Health Center Manager, the
Health Center Associate I (HCA I) performs a wide variety of
functions. As the first patient contact in the health center, the
HCA I plays a critical role in shaping the experience of our
patients. HCA Is are responsible for providing the highest level of
customer service and patient care as well as supporting the
operations of the health center. HCA Is are advocates in
implementing our mission "To affirm the right to reproductive and
sexual health and freedom for all by providing excellent care,
trusted education, and fierce advocacy" They may perform other
related duties to support health center operations as assigned.
This position will impact our mission with the following
Welcome all patients and visitors. Register patients for health
center services. Answer phones, direct calls, and reach out to
patients as needed. Perform computer data entry, including patient
demographics, insurance information, and appointment
Maintain patient medical records and obtain patient consent for
forms as necessary. Appropriately handle requests for patient
Collect, assess, and verify patient financial information and
determine and confirm insurance coverage. Comply with all funding
source requirements. Assess funding sources, aid patients in
applying for and obtaining funding. Provide patients with resources
for insurance navigation, financial counseling, and community
sliding scale health centers.
Accurately inform patients of potential costs for services. Assess
and collect patient fees. Reconcile, prepare, and make bank
deposits. Comply with all aspects of the cash handling
Prepare charge tickets for clinical staff coding. Charge post for
clinical services and review charges for accuracy. Perform and
reconcile charge reports.
Ensure all patients are asked to complete patient experience
Perform all applicable inventory functions. Process and stock
clinical supplies that are received.
This is a full-time position working 40 hours per week.
Monday, Wednesday, Friday 8:45am-5:15pm and Tuesday, Thursday
This position is eligible for a comprehensive benefits package,
including medical, dental, vision, flex accounts, long-term
disability, life insurance, PTO, extended illness leave, volunteer
time off, paid holidays, and a 403(b) retirement plan.
High school diploma
One to two years customer service experience
Planned Parenthood North Central States supports people of all ages
in making responsible choices and planning their futures. -We are
an organization committed to creating and fostering an environment
that leads to engaged employees, and we believe engaged employees
results in satisfied
Keywords: CareerLink, Duluth , Health Center Associate I, Healthcare , Duluth, Minnesota
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