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Commercial Operations Manager

Company: CyberCoders
Location: Superior
Posted on: January 11, 2022

Job Description:

If you are a Commercial Operations Manager with experience, please read on!

What You Will Be Doing

Role: Responsible for development, implementation, and administration of all aspects of the Credit Union's Commercial Loan Operations designed to ensure that documentation, administration, and overall commercial loan functions function efficiently and effectively. Manages performance and adherence to key factors for loan operations that measure compliance with Credit Union policies and procedures as well as applicable state and federal regulations. Advises the Credit Union's executive management and VP of commercial loan operations and servicing functions along with trends and their regulatory requirements including the establishment of controls to mitigate risks.

Essential Functions & Responsibilities

Oversees the development and maintenance of workflows for all stages of document preparation, closing, file documentation, and collateral management. Ensures daily operations are conducted timely, efficiently, accurately, and competently.

Oversees loan file structure and documentation processing procedures. Maintains and demonstrates proficiency with loan software applications, including utilizing to the fullest capacity, streamlining processes and procedures, and ensuring accuracy and compliance. Ensures effective communication and excellent service of the department to staff, vendors, and customers. Sets a positive and productive tone for the department.

Reviews new regulations, policies, and procedures and ensures they are implemented. Accountable for the understanding of and adherence to operational controls, policies, procedures, and processes to ensure compliance with credit union policies and related laws and regulations.

Works with commercial lenders and associated staff to analyze, prepare, and train for periodic updates to system software, and verify that enhancements are working correctly.

Leads internal projects and working sessions, prepare and present presentations to VP of Commercial Lending & Executive Management. Prepares and provides applicable reports to staff and management.

Oversees and ensures the training and development of staff to ensure credit union policies and procedures are being followed and the most efficient methods are being utilized.

Oversees the supervision of loan document preparation to ensure all loans are being processed in a timely and proper manner and are processed under established regulations and credit union policies and procedures. Prepares and provides applicable reports to staff and management.

Performance Measurements

Ability to plan and manage individual and team workflows through effective utilization of time and other resources to accomplish objectives.

Provides organizational skills with the ability to manage multiple tasks and detail-oriented duties.

Skill in analyzing situations and applying critical thinking in order to resolve problems and decide on courses of action.

Strong written and oral communication skills and ability to distill and convey information in a compelling manner.

Knowledge of TRID, HMDA, SOX, BSA/AML, escrow, open-end credit, flood, Reg B, and online payments processes and compliance from inception through completion.

Knowledge of consumer, commercial, and mortgage loan processing documentation, processes, and compliance.

Strong working knowledge of commercial and consumer loan underwriting disciplines, policies, procedures, and regulations.

Ability to recognize situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations. Develops and manages project budgets, schedules, and timelines.

Knowledge And Skills

Experience: Three to five years of similar or related experience.

Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree).

Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

Excellent oral and written communications skills.

Excellent interpersonal and customer service skills with a strong work ethic to meet the daily challenges of a fast-paced environment.

Proficient in the use of all MS Office products

Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.

Excellent attention to detail, organizational skills, judgment, flexibility, and dependability.

What You Need for this Position
credit union
Commercial Operations Manager

So, if you are a Commercial Operations Manager with experience, please apply today! Or, if you prefer to apply directly, please email to kyle.westhorpe@cybercoders.com.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : KW4-1652612 -- in the email subject line for your application to be considered.***

Kyle Westhorpe - Associate Manager - CyberCoders

Applicants must be authorized to work in the U.S.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Duluth , Commercial Operations Manager, Executive , Superior, Minnesota

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