Professional Services Implementation Manager - Remote
Company: Verathon Inc
Location: Duluth
Posted on: April 8, 2021
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Job Description:
Professional Services Implementation Manager - Remote CBORD and
Horizon are the world's leading providers of integrated technology
solutions powering housing, access, foodservice, nutrition,
eCommerce, and card systems for K-12 and higher education, acute
care, senior living, and business campuses. Our success and growth
is directly attributed to our DREAMteam. Our culture is built on
integrity, respect for our people, and continuous personal
development. We maintain an entrepreneurial spirit, where
creativity, innovative problem solving, and learning agility drive
our day-to-day actions. DREAMteam (how we refer to all of us)
You're engaged and self-motivated. You think like an entrepreneur,
constantly driving improvement and innovation. You act as a change
agent. You're a team player contributing to a collaborative and
diverse work environment. We question the status quo and so should
you. You are accountable and focused and take smart risks. You're
an extension of our talent acquisition team - always scouting top
talent to join our team. Through leadership and management of the
implementation processes, this customer service professional is
responsible for ensuring implementation objectives are met enabling
customers to fully implement and maintain CBORD/Horizon systems.
The measure of success is high adoption rates and customer
satisfaction. This individual leads a team of implementation
specialists in establishing CBORD/Horizon's implementation strategy
for their software portfolio; program design; and development of
the implementation programs. This individual will collaborate with
product management, education, and technical support teams to
identify best practices and incorporate those into the
implementation process. This individual will act as a consultant
with the sales team leveraging CBORD's service value proposition.
This individual is self-directed, proactive, cost conscious,
customer-service focused, and works effectively in cross-functional
environments.
This position can be a remote role. What You'll be Doing
Implementation Program Management
Keywords: Verathon Inc, Duluth , Professional Services Implementation Manager - Remote, Executive , Duluth, Minnesota
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