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Director of Revenue Management

Company: Central Lakes College
Location: Deerwood
Posted on: April 8, 2021

Job Description:

The following jobs are listed as a service to our students.-- Job opportunities should relate to the programs and degrees offered by Central Lakes College. Jobs will appear on our site for a maximum of 60 days, before expiring. --CLC reserves the right to edit and/or refuse employment listings for posting on this Website. After an employer submits a job, it will be approved usually within 4-5 days and then will appear on the website. It is the policy of Central Lakes College to comply with federal and state law prohibiting discrimination in student admissions or treatment of students or employees on the basis of race, color, creed, sex, age, national origin, marital status, sexual preference, handicap, disability, status with regard to public assistance, or other protected groups. Upon request, this information will be made available in an alternative form. SUMMARY
The primary responsibilities of this position are analysis of revenue maximization efforts for all revenue streams of the resort; maintenance of revenue management standards; and specific review and measurement of resort revenue performance against established goals. Responsible for overall development and implementation of rates and occupancy. Monitors group and transient business thresholds within the three-year forecast to ensure measurable improvements for demand and availability. Works with each department to develop property-specific strategies to ensure positive growth. Conducts analysis of citywide and special events. Implements revenue management strategies to maximize demand generators. Closely monitors competitors for shifts in demand, rate, and strategy.
EXPECTATIONS
The employee must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions. Ruttger's further expects every employee to exhibit stellar guest service and a regular attendance record.
ESSENTIAL DUTIES
Analyze short- and long-term forecasting. Analyze trends in group inventories and rates to include occupancy, goals, product line, and strategic sales goals.
--- Analyze and monitor marketing channels and key and other account production. Ensure that all major channels of distribution-Internet, GDS, CRO, Wholesale-effectively support the resort and maintain rate parity.
--- Conduct a weekly Revenue Management Meeting where the current 120-day booking period is evaluated for proper rate and availability control.
--- Update all channels of distribution as needed with rate or inventory restrictions.
--- Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate, and rooms profit over the dates in question.
--- Work with each department to develop property-specific strategies to ensure positive growth. Establish appropriate goals and benchmarks in order to effectively measure performance.
--- Monitor and analyze the competition weekly through competitive shops, internet, and news reports to identify selling strategies and emerging trends.
--- Explore and provide variations in the market mix which would stimulate additional revenue without increasing costs.
--- Responsible for the maintenance of any software programs which contribute to the management of revenue.
--- Work on all revenue management projects as requested, e.g., implementing formal end-of-month reporting processes, providing roll-up reporting for corporate users and the brand team, etc.
--- Assist with implementation of revenue management basics and standards. Implement tools to automate and streamline consultations as well as document action plans.
--- Foster a culture of revenue management throughout all departments of the resort.
--- Develop and implement succession planning for revenue management talent.
--- Other duties as assigned. EDUCATION AND EXPERIENCE
--- Four-year college degree required. MBA preferred.
--- Minimum of ten years adaptable experience with travel industry reservation systems and resort property management systems essential with three to five years in Revenue Management Training.
--- Certified as a Revenue Manager through an appropriate Revenue Management Training program.
JOB SKILLS AND ABILITIES
Skills
--- Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management.
--- Excellent oral and written communication skills.
--- Excellent organizational skills.
--- Proficient in Microsoft Word, Excel, and PowerPoint.
--- Proficient at statistical and competitive analysis.
--- High-energy individual with a positive attitude is a must. Must be guest service and team oriented.
--- Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills.
Abilities
--- Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
--- Understanding of resort operations and how the needs of other departments can be met by the Revenue Department.
--- Ability to work well under deadline pressure.
--- Ability to develop and deliver effective presentations.
--- Ability to quickly adapt to a constantly changing market.
Other
--- Career planning should include a progressive corporate revenue management career or general manager.
--- Must be able to pass Ruttger's background check. Ruttger's Bay Lake Resort

Keywords: Central Lakes College, Duluth , Director of Revenue Management, Executive , Deerwood, Minnesota

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