Director, Quality

Company: U.S. Pipe
Location: Bessemer
Posted on: April 4, 2021

Job Description:

Responsible for the development, implementation and adherence to the U.S. Pipe quality program, including the quality management system. This position will observe confidentiality of all customer and company information. Provides leadership and direction for improving product and process quality. Creates corporate and plant level goals to support the strategic objectives and annual operating plan. Works closely with the plants and quality managers, assesses and addresses developmental needs of quality personnel, plus provides technical support and problem-solving mentoring/training.--Collaborates with the Sales Engineering team to understand customer issues; works with the plant quality managers to create appropriate corrective actions. Identifies and communicates quality risks to senior management including analyzing performance data and taking a leadership role in defining, developing, recommending solutions for correcting operational issues. Oversees the planning, execution, and follow-up of plant product and process assessments/audits. Responsible for updating, refining and maintenance of corporate quality and operational documentation. Business owner and oversees the customer complaint system. Coordinate with VP, Operations and VP, Operations Support & Supply Chain on Creating/defining the quality roadmap that supports the longer term strategic vision of the quality program and crafting corporate and plant level goals to support the strategic objectives and annual operating plan. Coordinate with Plant Managers and Plant Quality Managers on execution of quality improvement roadmap, driving improvements to plant defective, quality portion of Standard Work documents, CapEx Projects related to Quality improvements, support implementation and execution of Lean principles, assessing the development needs of the Quality Team Members.

Keywords: U.S. Pipe, Duluth , Director, Quality, Executive , Bessemer, Minnesota